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Career Outcomes & Job Titles

People who choose an online social and community services degree often pursue management or community outreach positions in public or private organizations focused on serving community needs.

Potential Employment Settings


  • Area agency on aging
  • Hospital or medical center
  • Mental health center
  • Senior center

Child welfare/children's services

  • Adoption/foster care agency
  • Child day care
  • County health department
  • Department of social service
  • Early intervention program
  • Family preservation agency
  • Head start center
  • Private child welfare organization
  • Public child welfare organization

Community organization

  • Advocacy organization
  • Community action agency
  • Development corporation
  • Neighborhood community center

Employment/occupational social services

  • Business
  • Clinic
  • Corporation
  • Employee assistance program
  • Group home
  • Department of juvenile justice
  • Health maintenance organization
  • Hospice program
  • Hospital
  • Labor union
  • Nursing home
  • Organizational development department
  • Department of criminal justice

International social services

  • International aid organization
  • Relief organization
  • International human rights agency
  • Refugee relief agency


  • Employee assistance program
  • Family service agency
  • Government — local, state, federal
  • Health
  • Probation department
  • Social service agency

Mental health/clinical social services

  • Community mental health center
  • Employee assistance program
  • Family service agency
  • Managed mental health program
  • Day treatment program
  • Psychiatric hospital
  • Residential treatment center

Policy and planning

  • Advocacy organization
  • Government — local, state, federal
  • Public interest group
  • Voluntary health and welfare council

Common Job Titles/Positions*

  • Adjunct or part-time faculty
  • Community organizer
  • Consultant
  • Family specialist
  • Generalist case manager
  • Probation or correctional treatment specialist
  • Program coordinator
  • Program manager

*These examples are intended to serve as a general guide. Many factors determine what position an individual may attain and Capella can't guarantee a graduate will secure any specific job title.

Master of Science in Human Services

Data from graduates across all Master of Science in Human Services programs have been combined for these Career Outcomes results.

Master's degree graduates from Capella's Master of Science in Human Services program report satisfaction with their tasks and responsibilities. The majority (70%) of graduates are employed in healthcare, non-profit, social/community services, P-12, or government/public sector settings.

Career growth potential 61% Promotional opportunities 36% Salary and benefits 38% Tasks and responsibilites 44%

Percentage of respondents who answered "satisfied" or "very satisfied"
Source: Responses to the Alumni Outcomes Survey one year after graduation. The data were collected during Q3 2011 – Q2 2012.

Many of our Master of Science in Human Services alumni report receiving a salary increase or assuming a leadership role.

Advanced in career or profession 25% Successfully changed careers 16% Obtained a teaching position in higher education 7% Assumed a leadership role 24% Received a promotion 14% Received a salary increase 27% Received favorable employer recognition of my degree 25% Received award 2% Presented at a conference, published article, book, manuscript 4% Conducted a research project 6% Served as a professional consultant 9%

Percentage of respondents who indicated they had accomplished each item
Source: Responses to the Alumni Outcomes Survey one year after graduation. The data were collected during Q3 2011 – Q2 2012.