School of Business, Technology and Health Care Administration Advisory Board

Collaboration for Success: Business, Technology and Health Care Administration + Capella University

The Advisory Board serves as a brain trust for leaders and key decision makers within the School of Business, Technology and Health Care Administration. Composed of leaders and influencers within a wide expanse of industries and functional areas, the board provides insights into the skills, competencies and hands-on learning experiences employees must have to successfully meet the ongoing challenges of a dynamic employment market.

Our purpose

The purpose of the SoBTH Advisory Board is to allow members to provide insights, input, and feedback on the skills that employers demand of business management, information technology and health care administration learners.

The Advisory Board will help ensure that Capella University provides:

  • Academic offerings that are designed with relevant and meaningful curricular and non-curricular learning opportunities
  • High quality, relevant educational programing that is challenging, engaging, supportive, transformative, and diverse
  • Learners with the skills and experiences necessary to lead and contribute to their organizations and communities

Capella faculty working with the Advisory Board

The Advisory Board provides industry and practice-relevant insight to Capella University leaders and faculty to enact on the mission of the school to meet the needs found within business and technology. Capella leaders and faculty collaborate with board members to ensure curricula effectively build the competencies needed in today’s complex business environment.

In addition, the interactions between the board and Capella leadership and faculty ensure Capella’s programs are professionally relevant and provide the flexibility needed for learners to succeed in their educational programs, and have a positive impact on business outcomes.

Board Members

Elisa Bannon-Jones, MS

Chief People Officer
Pep Boys

Elisa Bannon-Jones is Chief People Officer for Pep Boys. She leads the overall human resources strategy, overseeing compensation and benefits, talent acquisition, and performance and development. 

Prior to joining Pep Boys, Bannon-Jones served as EVP and CHRO for Frontier Communications. Her background also includes leadership roles in human resources, sales and operations at The Budget Group, T-Mobile, U.S. Cellular and Brightstar Corp.

Bannon-Jones earned a Bachelor of Science degree in Business Management and Leadership and a Master of Science in Higher Education, specializing in Adult Education, from Capella University. She has certifications from the Kellogg Strategic Human Resources program, Cornell Women in Executive Leadership, and a Master of Human Capital Strategist Designation in Organizational Effectiveness from the Human Capital Institute.

She is a member of the Consero Talent Management Advisory Board and the Capella University School of Business, Technology and Health Care Administration Advisory Board.

LeRon Barton

Writer, Speaker

LeRon L. Barton is a writer from Kansas City, Missouri currently living in San Francisco, CA. A graduate of Paseo Academy of Fine Arts, LeRon is the author of two books, Straight Dope: A 360 Degree Look into American Drug Culture and All We Really Need Is Love: Stories of Dating, Relationships, Heartbreak, and Marriage.

In addition to his books, LeRon is an essayist whose topics cover racism, mass incarceration, politics, gender, and dating.  These works have appeared in Black Enterprise, Salon, Harvard Business Review, The Good Men Project, Your Tango, Media Diversity, Raconteur, Elephant Journal, East Bay Times, and MoAD. LeRon is an international speaker who has given three TEDx speeches and has appeared at Al Jazeera, the University of San Francisco, Navis, Speakers Who Dare, Nas Dubai, Glide Memorial Church, The City of Cupertino, Los Altos Chamber of Commerce, Square, and Defy Ventures. In his spare time, LeRon enjoys mentoring African-American youth, teaching Creative Writing at the San Francisco County Jail, and backpacking around the world.

Barbara Butts Williams, PhD

Executive Dean, Social Responsibility & Community Engagement

Barbara Butts Williams, PhD, joined Capella in 2002 and currently leads the university’s social responsibility and community engagement strategy. She is also Dean Emerita, School of Business and Technology and previously served as Executive Dean of External Relations & Partnerships, Dean, School of Business and Technology, and Dean, School of Education.  

Prior to joining Capella, Dr. Butts Williams worked with Growth Partners Consulting, the St. Paul Companies, Wilson Learning Corporation, Control Data Corporation, and the University of Michigan’s Graduate School of Business.  Her community service work involves leadership roles or membership on non-profit and private boards including Allina Health Systems, Metropolitan Economic Development Association, Minnesota’s Sports Facilities Authority, MN Chapter National Association of Corporate Directors, and Capella University’s School of Business, Technology and Health Care Administration Advisory Board.   

Dr. Butts Williams has received numerous awards and recognitions throughout her career.  She has served as an adjunct faculty, guest lecturer, keynote speaker, panelist and workshop leader at various universities, corporate events, and conferences.  In addition, she has served as an advisor at several universities including, University of Michigan, University of Minnesota, and Harvard University.

Mignona Cote'

Senior Practice Leader
Amazon Web Services (AWS)

The current global head of security, risk, and compliance proserve at Amazon Web Services, Mignona Cote’ has served in chief information security officer roles and has a demonstrated history across insurance, healthcare, and large financial institutions. She is skilled in cybersecurity, enterprise risk management, vulnerability management, internal audit, IT strategy, and leadership.

Offering over 25 years of securing and improving technical operations for companies like AIG, Aetna, Bank of America, PepsiCo, and Verizon Communications, she has led the development and execution of security solutions that improve international and global networks. Her background encompasses payments within health savings and bank card services, securing transactions, and preventing fraud. 

She is a strong technology professional with an MBA focused in business and accounting from Louisiana State University in Shreveport, and undergraduate degrees in both computer information systems and Spanish.

Rick Durig

Program Director
Watson Health

Rick Durig is currently Program Director for Watson Health, Global Health and Human Services, a division of IBM. Durig has over 25 years of healthcare experience focusing on the application of technology across the healthcare ecosystem - Payer, Provider, Pharmaceutical, Medical Device and government agencies - under the umbrella of Health and Human Services. He has assembled some of the largest and most complex engagements in IBM’s history and is a visionary in terms of Healthcare transformation and patient/consumer experience transformation.

Roderick Jefferson

Vice President, Field Enablement

Roderick Jefferson is the Vice President, Field Enablement at Netskope. He is a Senior Executive with 20+ years of field enablement leadership experience. He is also an acknowledged practitioner and keynote speaker in the sales enablement space that understands how to create bridges between internal organizations to empower sales to exceed expectations.

Roderick is the author of the Amazon bestselling book, Sales Enablement 3.0: The Blueprint to Sales Enablement Excellence. He is currently an Executive-in-Residence with VentureScale and one of the founding members of the Sales Enablement Society. Roderick is also a member of several Advisory Boards, including Capella University,, Sales for the Culture, and Selleration Inc. 

Prior to Netskope, he held a variety of executive leadership, sales, sales enablement, operations and customer experience roles for Roderick Jefferson & Associates, Marketo, Oracle Marketing Cloud,, 3PAR, Business Objects, NetApp, PayPal, Siebel Systems, and AT&T.

Kim Miller, MBA, FACHE

President, Western Region
Baptist Health

Kim Miller serves as the president of the western region for Baptist Health in Arkansas. Baptist Health is the largest nonprofit health system in the state of Arkansas. Kim began her career as a registered nurse and then completed a dual bachelor’s degree in health care administration and business at Juniata College in Huntingdon, Pennsylvania, followed by a master’s in business administration at St. Francis University in Loretto, Pennsylvania. She has more than 20 years of healthcare experience as a healthcare CEO, working previously for two of the largest faith-based national health care companies, as well as two independent systems prior to joining Baptist Health. Kim is certified as a fellow in healthcare administration with the American College of Healthcare Executives and has been recognized with numerous awards, including multiple times as one of the Becker’s Hospital Review CEOs to know.

Kim has always believed in giving back through a donation of time, talent, and treasure, and has served on the Beaver Dam Economic Development Board, Beaver Dam Community Hospital Foundation Board, as chair of the Moraine Park Foundation Board, as past chair of the Vizient Upper Midwest Regional Board, past vice chair of the Captis Business Development Committee of Vizient upper Midwest, and past president of the Rotary Club. She continues to serve on the Health Systems 100 Advisory Board and the Journal of Healthcare Management editorial board. Kim has spoken numerous times nationally at conferences regarding healthcare and population health.

Tim Ohai 

Director, Global Sales Effectivenss

Tim Ohai is the director of global sales effectiveness at Workday. In his role, his focus is on linking strategy to execution through the most critical of resources: the organization’s people. Tim consistently helps leaders solve large, complex problems – especially around the topics of sales enablement and strategic execution. He strongly believes that if you can maximize how people work, the possible results are unlimited.

Tim is also the co-founder and international director of the Ubuntu Mission, a non-profit based out of South Africa that teaches business and leadership skills in disadvantaged communities. This work is incredibly dear to his heart and his hope is to one day make this his full-time responsibility.

Tim’s previous experience includes:

  • Founding his own consulting firm, Growth & Associates, where he and his team helped Fortune 500 companies design and adopt selling solutions internationally, build sales systems that increase revenue and customer loyalty, and create genuine coaching cultures
  • Co-authoring three books: World-Class Selling, Sales Chaos, and The Power of Problems
  • Earning his BA in Behavioral Science from Northwest University and his MS in Organizational Psychology from Capella University

On a personal note, Tim is a widower with two adult children, Connor and Caelan. And while Tim now lives in the California Bay Area, he is originally (and proudly) from Hawai’i.

Samantha Ogle, DHA, RN, OCN, DP-NAP

Oncology Sales Manager

A transformational leader with demonstrated abilities to build and motivate highly effective teams toward strategic goals and outcomes, Dr. Ogle has more than 20 years of progressive experience in the health care industry serving in a variety of roles at Novant Health and Wake Forest Baptist Health, before accepting her current position at Merck.

Her diverse background includes extensive experience in clinical care, healthcare operations, strategic planning, program management, supervision, education, consulting, project development and implementation, quality compliance, accreditation standards, finance, and community partnerships.

Dr. Ogle is a published author and frequent speaker at industry conferences. She earned her BSN and MSN degrees from Winston Salem State University, and her DHA from Capella University.

Carolina Pulido

Director of Learning, Organizational Development and Early Talent
Retail Business Services

Carolina is the Director of Learning, Organizational Development and Early Talent for Retail Business Services. Retail Business Services is the services company of Ahold Delhaize USA, currently providing services to five East Coast grocery brands, including Food Lion, The GIANT Company, Giant Food, Hannaford, and Stop & Shop.

The local brands of Ahold Delhaize USA operate nearly 2,000 stores and distribution centers across 23 states, serving millions of customers each week through a wide variety of store formats with thousands of food and non-food items.

In her role, Carolina is responsible for creating strategic direction for talent development, organizational development and early talent programs, by partnering with the business and HR partners to evaluate competency requirements, critical business challenges, external trends, and short- and long-term organizational goals, to build sustainable solutions that maximize organizational performance improvement.

Carolina holds a bachelor's degree in Business Administration, with a minor in psychology, from La Universidad de la Sabana in Bogota, Colombia.

Outside of work, Carolina participates in a number of organizations, including the National Hispanic Corporate Council, the Network of Executive Women, and the Latin American Chamber of Commerce. She lives in Charlotte with her husband Ricardo and her children, Elena and Diego.

Terri Radcliff, MS

Terri J Radcliff Consulting

Terri Radcliff is a leadership and organizational development professional with deep experience in organizational culture, workforce planning and succession planning as well as leadership and career development. Advancing culture, strategy and practice, Terri has been responsible for leadership development at both non-profit and for-profit organizations. Working in a broad cross-section of environments and staff structures Terri has provided strategic leadership, operational planning and impact measurement to leadership teams and the organizations they serve. Terri is recognized as a subject matter expert in learning experience design and facilitation. In all areas related to leadership and organizational development, Terri works passionately to develop effective people strategies that put practices in place to enable organizations to embrace a talent mindset and realize its benefits.

Terri has held leadership positions in talent management at Sears Holdings, Universal Access, Whittman-Hart/marchFIRST, and for the last 13 years as the SVP of Talent & Knowledge Management for YMCA of the USA.  She has an MS in Management and Organizational Behavior from Benedictine University and holds numerous certifications in leadership behavior assessments.  In her leisure time, Terri enjoys movies, reading, and spending time with her husband and their evolving family of rescue dogs.   

Ed Ross

Michigan & Manchester Consulting Group

Ed Ross is the C.E.O. at Michigan & Manchester Consulting Group a consulting firm focused on developing and implementing sales enablement strategies to increase revenue and expand market share.

He was born and raised in New York and then had the opportunity to live in Chicago for over a decade. He has partnered with some of the most recognizable global brands to design, create, and articulate differentiating value to their customers. He has sales and sales leadership experience at Siemens and MHI Global.  He also has expertise in key account management, account strategy development, sales leadership development and sales coaching. 

Ed attended DePaul University where he majored in Business Management with a Focus in Leadership.

Roy Skillicorn, MBA

Senior Director, HR

Roy Skillicorn currently serves as the senior director of People and Communities for Cisco. In this role, Skillicorn is responsible for ensuring Cisco’s services professionals have the skills and context needed to deliver extraordinary outcomes for their customers. Skillicorn focuses on helping individuals perform at their best, and studies and speaks on how individual strengths, great teams, and team-leader rituals impact performance.

Previously, Skillicorn spent 15 years as a Services General Manager, where he built, launched, and led global businesses for Cisco.

Skillicorn earned a bachelor's degree in electronics engineering from DeVry University and master’s of business administration from the University of Phoenix.

Claude Snow

Management Consultant, Industry Advisor

Claude Snow has been a management consultant and industry advisor in the Healthcare industry for almost 40 years.  His clients include major Healthcare payers and providers, the Centers for Medicare and Medicaid Services (CMS), the Centers for Disease Control and Prevention (CDC), and National Health Services in the United Kingdom and the European Union.

Claude provided clients strategic leadership in areas such as population health management, risk management, change management, clinical and business analytics, and the use of interventional technologies.  He created new business and operating models to implement the recommended strategic changes and then led the client organizations through their change process.

Claude has held partner-level and executive positions with Deloitte, IBM Global Services, Electronic Data Systems, and the Optum Insight division of United Health Group.  He retired from fulltime work activities in 2018 and spends much of his time in international travel and church and charity work.  Claude holds B.A. and M.A. degrees from the University of North Carolina – Chapel Hill and has done postgraduate work in information technologies at the Massachusetts Institute of Technology and strategic planning at the London Business School.  He and his wife, Sarah, live in Chapel Hill, NC.

Sheila S. Stern, EdD, MSP/I-O

VP, Human Resources Learning & Talent Development
Zotec Partners, LLC

Dr. Sheila S. Stern currently serves as the Vice President, Human Resources Learning & Talent Development for Zotec Partners, LLC. With almost 20 years of operational and human performance improvement experience, Sheila is passionate about developing people. Her experience includes optimizing workforce strategies, cultivating thought leadership, implementing learning, technology and communication strategies, and fostering collaboration among teams to achieve the vision and needs of the organizations in which she has served.

As a U.S. Air Force First Sergeant and Operation Desert Shield/Desert Storm war veteran, Sheila holds a Southwest Asia Service Medal with Commendation for Valor. In addition, she serves as a board member for the Jobs for America’s Graduates (JAG) for Missouri and Capella University School of Business and Technology, and mentors for the American Corporate Partners military veteran program. 

Sheila often serves as a guest lecturer and speaker for various workforce development professional organizations as well as university graduate school programs focused on health care careers, workforce development and planning, military veteran recruitment, and military preparation for civilian careers. 

Sheila holds a Doctor of Education – Performance Improvement Leadership degree as well as an industrial/organizational psychology master’s degree.  For joyful fun, Sheila spends time traveling with her husband Adam and two daughters: Autrianna and Presley.

John F. Thompson, MBA

Chairman, President and CEO
ShoptoCook, LLC

John Thompson currently serves as President, CEO and Chairman of ShoptoCook, LLC, the grocery industry's only digital marketing platform connecting in-store, web, and mobile into a seamless interactive experience. In this role, Thompson oversees all aspects of the company’s vision and strategic development.

Prior to ShoptoCook, Thompson was Vice President of Strategy and Retail Network Development for Insignia Systems, an in-store media and advertising company, where he managed the access to and growth of more than 20,000 retail locations. Prior to that, he was Vice President of Strategy of Inmar, Inc. where he led the strategy, development and acquisition to support Inmar’s entry into the retail digital marketing industry. Other experience includes leadership roles with Unicous Marketing, Valassis Communications where he was President and General Manager of Valassis of Canada.

Thompson earned a bachelor of science degree in mechanical engineering from West Virginia Institute of Technology and a master’s of business administration from West Virginia University.

Barbara Butts Williams, PhD

Executive Dean, Social Responsibility and Community Development, Dean Emerita, School of Business and Technology
Strategic Education, Inc. / Capella University

Dr. Barbara Butts Williams of Minneapolis is an extraordinary business, academic and community leader. She began her career over 45 years ago.  Barbara’s executive leadership, consulting and P&L responsibilities include: corporate strategy, business development and operations, product development, talent management and culture, digital learning and technologies, marketing, sales, organizational change and design, external relations, and corporate responsibility and community engagement. Her work experience spans the public, private, consulting and higher education sectors. 

Currently Barbara serves as Executive Dean, Social Responsibility and Community Engagement and Dean Emerita, School of Business, Technology and Health Care Administration at Capella University where she leads the organization’s social responsibility and community impact strategy.  Previously, she served as Dean, School of Business and Technology and Dean, School of Education with leadership responsibility for external relations, academic programs, academic staff, learner success outcomes and P&L. Barbara worked closely with employer partners, community leaders, external accreditation agencies, regulatory authorities in multiple states throughout the U.S.  She has been a key leader at Capella University since July 2002. 

Outside of Capella, Barbara is President of Growth Partners Consulting, a firm she founded to provide strategic consulting to small- and medium-sized organizations. She serves on a number of non-profit and private boards, including Allina Health Systems, Metropolitan Economic Development Association (Meda), Minnesota’s Sports Facilities Authority, the MN Chapter of the National Association Corporate Directors (NACD), the Minnesota Vikings’ Women Advisory Board, and the Minneapolis-St. Paul Business Journal Women Leadership Council.

Capella School of Business, Technology and Health Care Administration Leadership

Cheryl Boncuore, PhD

Associate Dean, School of Business, Technology and Health Care Administration
Capella University

Dr. Cheryl Boncuore is the associate dean of the School of Business, Technology and Health Care Administration at Capella University. In her current position, she enjoys working with faculty to ensure that available technology is used in innovative ways to have the greatest impact on learner success. Her focus on curricular alignment with institutional goals ensures that learners become great leaders that will have a positive and lasting impact on the world around them.

Dr. Boncuore's areas of expertise include technology, assessment, curriculum design, and creating online communities of practice. She has held leadership roles, serving as Dean of Faculty and Degree Programs; academic director of Distance Learning; and director of Instructional Design and Online Learning.

Dr. Boncuore has earned the degree of Doctor of Philosophy in Education, Professional Studies with an emphasis on academic technology; a Master of Arts in Training and Development with an emphasis on adult learning theories and technology; and a B.S. in Journalism. 

Jennifer Conrad, MS

Senior Consultant, Education Partnerships
Strategic Education, Inc.

Jennifer Conrad has been working with executive professionals for over 20 years and is a Senior Consultant, Education Partnerships at Strategic Education, Inc.  Jennifer’s experience working with leaders in many sectors of business is extensive.  She is currently focused on workforce development and strategic partnership initiatives leveraging the solutions that are available through SEI.

Jennifer collaborates with senior and key team members to identify strategic goals for organizational efficiency by aligning workforce demands with SEI educational capabilities.

Jennifer believes in collaboration and developing relationships with her clients.  Her commitment to excellence revolves around client centricity, progressive teamwork, and understanding the culture of each organization.  Jennifer is a native from Minnesota and spent eleven years in Maryland. She partners with clients across the country.  Jennifer holds a BA in Communication and an MS in Psychology, Industrial/Organization.  She recognizes the importance of career success through learning and academic achievement.

Constance St. Germain, EdD, JD

Provost & Senior Vice President, Academic Affairs
Capella University

Constance St. Germain, Ed.D., J.D. joined Capella University in 2017 as its Chief Academic Officer and Senior Vice President of Academic Affairs. In 2019 she was appointed as Provost where she is responsible for leading the University in achieving superior outcomes and impact. In her position, St. Germain provides leadership, in collaboration with other university stakeholders, on all aspects related to accreditation, faculty affairs, institutional policy, curriculum & programs, academic success and assessment.

Prior to joining Capella, she was the Executive Dean for the College of Humanities & Sciences at University of Phoenix, where she had strategic, operational and P&L responsibility for faculty, students and ground campuses across the country and online. While there, St. Germain positioned the college as an incubator for continued growth and development to transform students into socially aware, critically thinking global citizens.

In addition to her academic career, St. Germain is a U.S. Army veteran, where she served as a major in the U.S. Army Judge Advocate General’s Corps. While on active duty, she held assignments as an attorney at military posts including the 82D Airborne Division and XVIII Airborne Corps Fort Bragg, NC.

St. Germain has authored numerous articles, presented at national conferences and served as an expert in the media on a wide range of issues facing both the workforce and higher education related to leadership, gender equality, mental health, food security, student outcomes, humanities study, and the law.

She received her Doctor of Education (Ed.D.) in higher education and organizational change from Benedictine University; her Juris Doctor (J.D.) from the University of Baltimore School of Law; and a Bachelor of Arts (B.A.) from George Mason University. She is admitted to practice as an attorney in Vermont, Virginia and Maryland, as well as several federal courts. St. Germain’s research focus is on women and leadership.

Todd C. Wilson, PhD

Dean, School of Business, Technology and Health Care Administration
Capella University

Todd joined Capella University in 2019 as the new dean of the School of Business, Technology and Health Care Administration. In that role, he is responsible for ensuring that the school delivers education to adult learners that engages them and helps them achieve their career goals.

Dr. Wilson has vast leadership experience in medical technology and medical device organizations, where his focus was on driving results, speed to execution, and creating and developing high performing teams.  In addition to his business acumen, Dr. Wilson has experience in teaching and developing curriculum within higher education institutions. He earned a PhD in Global Leadership from Indiana Institute of Technology, holds an MBA from Indiana Wesleyan University, and bachelors’ degrees in human biology and exercise science. 

Learn More about the School of Business, Technology and Health Care Administration Programs

The School of Business, Technology and Health Care Administration at Capella University offers online doctoral, master’s, and bachelor’s degrees, in addition to graduate and undergraduate certificates, all designed to help advance professionals seeking to advance their careers in the fields of business and information technology.

Our mission is to educate adult learners using highly relevant curriculum and exceptional instruction to deliver competency-based learning, offering the potential for immediate impact on learners’ jobs while laying the foundation for addressing challenges throughout their professional careers.

The School of Business, Technology and Health Care Administration is committed to the continual integration of relevant theory with effective practice. Through the development of business, research, and information technology knowledge, our learners are uniquely equipped to be exceptional problem-solvers who make a positive impact in their organizations and society.

Take the next step

Picture yourself in a cap and gown, ready to take on what’s ahead. Get started on your journey now by connecting with an enrollment counselor. See how Capella may be a good fit for you, and start the application process.