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Program Evaluation and Data Analytics Specialization Master of Science in Human Services

School of Counseling and Human Services

Your Decisions Can Drive Transformational Change

Develop the skills to create, evaluate, and optimize human services programs for success. We’ve designed this flexible, online MS in Human Services Analytics degree for working professionals who have a strong desire to make a difference in others’ lives.

Use the practical experience and critical skills in the field that you learn in this program to transform and empower your community. Also, you’ll be ready to make data-driven decisions and formulate insights that drive positive change.

This program is not designed to meet licensure requirements for the social work and counseling professions.

At a Glance

  • 100% online 
  • 5 Core courses
  • 4 Specialization courses 
  • 2 Elective courses 
  • 1 Capstone

Classes Start December 2nd

Ready to get started? We’re ready for you. Chat with an enrollment counselor or apply now to take the first step on the journey toward your future.

$50 application fee (waived w/promo Fall19)

MS in Human Services, Program Evaluation & Data Analytics Program Highlights

Flexible, Online Learning

Build program evaluation and data analytics expertise with a combination of online courses and engaging curriculum.

Insights for Community Change

Learn to understand trends, models, and insights to inform decisions and drive positive change in your community.

Scholar-Practitioner Faculty

Learn the latest in theory and practice from experienced faculty who are actively engaged in their professions.

Multidisciplinary Approach

Combine a range of academic and professional approaches with interactive tools to develop skills in collaboration and leadership.

Build and Assess Your Leadership Skills

Discover how to apply your skills in social, cultural, and global markets through the use of case studies and interactive projects.

Effective Problem-Solving

Find solutions to challenging, realistic problems designed to help you become a more effective leader.

Meet Your Human Services Faculty

Our distinguished faculty members hold top credentials in their fields. They’re here to teach you critical knowledge and skills and to help enrich your education and career by bringing real-world relevance to the courseroom. Our faculty include:

Dinah Manns, EdD

Faculty Chair, Human Services & Research

Paige Krabill, Psy.D, LSP, HS-BCP

Associate Chair, Human Services

Tracee Washington, PhD

Core Faculty, Human Services

Get the Support You Need for Success

You’re never going it alone at Capella. Our dedicated support teams are waiting to guide, help, and advise you through every step of your educational journey.

Enrollment counselors

These experts will set you up for success. They’ll help you find the right degree and program, and answer all your questions about Capella.


Advisors know the details of your program. Got questions about courses? Instructors? Resources? Advisors have answers.

Career center

For this team, it's more than resumes and interview tips. It's about thoughtful and strategic career planning—beyond graduation.

Cost & learning format

Online education isn’t one-size-fits-all. We know you’re busy—you need a learning experience tailored to your life, not the other way around. Capella has learning and tuition formats to suit you, however you learn. 

A more structured learning format with an active peer community and faculty guidance. We’ll set the schedule, you meet the deadlines. 

  • Based on the quarter system; 1-3 courses per 10-week quarter
  • 1 semester credit = 1.5 quarter credits
  • Weekly assignments and courseroom discussions
  • Pay for what you take, price varies by courseload or term
$550 per credit, 48 total quarter credits, 12 max transfer credits

*This is only an estimate, using general program pricing, and it does not include fees (including application and resource kit fees).  Your price may be higher or lower depending on your specialization, transfer credits, and tuition discounts. If transfer credits are allowed in this offering, the prices above show what you would pay if you brought in the average number of transfer credits and the price if you brought in the maximum allowed transfer credits.  

Get the details

Speak with an enrollment counselor to get a personalized cost estimate for what you can expect to pay.

Accredited & recognized

Capella University is accredited by the Higher Learning Commission.

Accreditation and recognitions provide the assurance we meet standards for quality of faculty, curriculum, learner services, and fiscal stability. See all of our accreditations and recognitions

Ways to save

At Capella, we believe your education is an investment in your future. It’s also an investment within your grasp. Your goals are achievable—there are more ways to save than you might think. 

$3K toward your master's

Apply for a $3K Capella Progress Reward, a scholarship to help fund your master’s degree.

Employer & association discounts

If your employer or organization is a partner with Capella, you may be eligible for a tuition discount.

Transfer credits

We can accept many transfer credits from regionally accredited schools.

MS in Human Services, Program Evaluation and Data Analytics—Sample Courses

This specialization applies Big Data to human services delivery. Graduates are prepared to assume leadership roles, conduct program evaluations, use data analytics, and effectively manage organizations.

Show course with description
Diversity and Inclusion in Human Services

This course is a survey of theories, research, and concepts that highlight the importance of race, culture, socioeconomic status, and ethnicity in individual and group experience. Learners consider the effects of gender, social class, religion, and disability on experience and evaluate the role of the human services and educational professional in addressing the multicultural needs of clients and colleagues in the workforce. Learners also examine community cultural competency and practice applying a variety of theoretical approaches and methodologies to real-life scenarios. 

4 quarter credits
Foundations in Human Services Analytics

Learners in this course apply data management fundamentals to data models. Learners examine the concepts of data mining; Extract, Transform, and Load (ETL) processes; and data warehouses and evaluate applied analytics in human services organizations. 

4 quarter credits
HMSV5510 *
Data Sources in Human Services Analytics

In this course, learners explain database methodologies including relational databases, flat files, dimensional modeling, RSS feeds, and multi-dimensional modeling. Learners examine the impact of data quality on analytics and apply Extract, Transform, and Load (ETL) techniques and processes. Finally, learners evaluate the ways in which data warehouses, data marts, and multidimensional cubes can be applied to decision making and action. Prerequisite(s): HMSV5500.

4 quarter credits
HMSV5520 *
Reporting Solutions in Human Services Analytics

In this course, learners examine reporting solutions that use analytics. Learners also articulate the relevance and importance of data analytics in the practice of human services; analyze, select, and apply reporting solutions to fit an organizational need; and evaluate different reporting frameworks. Prerequisite(s): HMSV5500.

4 quarter credits
HMSV5530 *
Statistical Methods in Human Services Analytics

In this course, learners study the collection, organization, presentation, analysis, and interpretation of data using statistical methods. In particular, learners practice using appropriate technology tools to obtain a result using statistical methods and collaborate with team members to compare processes, techniques, and conclusions in order to understand various perspectives. Prerequisite(s): HMSV5500.

4 quarter credits

What you’ll learn

The right education can change everything. You can build the skills needed to lead in the field of human services analytics.

  • Evaluate the theories and practices relevant to the human services profession.
  • Advocate for social change with diverse populations by applying valid, reliable, and ethical research.
  • Conduct valid, reliable, and ethical program evaluations associated with human services.
  • Identify redundant services and offer alternatives to improve efficiencies.
  • Apply leadership strategies to manage for-profit, nonprofit, and government organizations.
  • Understand professional ethics and cultural competence.

MS in Human Services, Program Evaluation and Data Analytics—Career Insights

Why Collaboration is Key to Human Services

Collaboration is the new norm for human services. These three examples from the field demonstrate why.

Find the Right Human Services Career for You

Jobs in human services range from working with clients to managing organizations to building infrastructures.

Which Human Service or Public Service Career Path Is Best for Me?

A guide to options for working in public safety, public administration, or human services.

MS in Human Services, Program Evaluation and Data Analytics—Professional Paths

Your education can help you reach your goals, professionally and personally. Here are some of the job titles and employment settings to explore as you consider a Master of Science in Human Services, Program Evaluation and Data Analytics.

Related job titles to explore*

  • Program analyst**
  • Management analyst**
  • Data analyst**
  • Social services manager
  • Social services director
  • Director
  • Executive director
  • Adoption services manager
  • Program director, children and family services
  • Director of child welfare services
  • Program manager, children and family services
  • Vocational rehabilitation administrator

Employment settings to explore

  • Individual and family services
  • Executive, legislative and other general government support
  • Religious, grant making, civic, professional, and similar organizations
  • Nursing and residential care facility
  • Community and vocational rehabilitation service
  • Nonprofit organization
  • Private for-profit social service company
  • Clinic
  • Hospital
  • Shelter

*These are examples intended to serve as a general guide. Some positions may prefer or even require previous experience, licensure, certifications, and/or other designations along with a degree. Because many factors determine what position an individual may attain, Capella cannot guarantee that a graduate will secure any specific job title, a promotion, salary increase, or other career outcome. We encourage you to research requirements for your job target and career goals.

** This related job title is based on Capella’s research into potential future market trends. Markets change and industries can rapidly evolve. Learners bear the responsibility for understanding job demand for their field of study.

Other programs to explore

Is this program close to what you need, but maybe not a perfect fit? The programs below might be interesting. Check them out to find one that suits your academic and professional goals.

Ready for the next step?

Learning online doesn't mean going it alone. Help is here. From faculty, coaches, advisors, and more. Plus a supportive community of students who are as passionate about their careers as you are about yours.