What are student support services at Capella?
Support is available to you at every step of your academic journey, from choosing your program and starting classes, to coursework assistance and graduation. Education isn’t one-size-fits-all, so our support teams are here whenever you need guidance.
Academics
- Guidance in program and course selection based on interests and goals
- Writing center, online library and tutoring from subject matter experts
- Expert faculty with real-world knowledge
Financing
- Assistance with the financial aid process
- Scholarships and other cost-saving opportunities
- Transferring credits
- Credit for prior learning
Career
- Resume help, interview prep and an employer database of job listings
- One-on-one career coaching
- Learner & Alumni Networking Platform to connect with students and alumni in your field
- Quarterly career development events, webinars and workshops
- Courses designed with industry skills
Personal
- Disability Services
- Student communities and peer-to-peer mentoring
- 24/7 tech support
- Alumni association
- Military
Teams of experts to support your online education
Only you can make your degree happen – but our teams of experts are ready to help you whenever you need it. You’ll have a network of enrollment counselors, faculty, and academic and career coaches to lean on, throughout your program at Capella and beyond.
- Enrollment counselors
- Academic coaches
- Financial aid advisors
- Faculty
- Career services and coaches
- Community
- Disability Services
Enrollment counselors
From starting your application through the first two weeks of your program, our enrollment counselors provide one-on-one guidance. They’re here to answer all your questions and make sure you have what you need for a smooth start to your program.
How enrollment counselors support you
- Help you find the right program based on your professional goals
- Complete the application to Capella
- Sign up for your first courses
- Understand the financial aid process
- Identify potential cost-saving opportunities
- Navigate the transfer credit process
Academic coaches
Your academic coach stays with you throughout your educational journey to offer support when you need it. They’ll touch base on a regular basis to help navigate university requirements, provide academic strategies and support, talk through your academic progress and discuss any changes that could affect your progress. You have your own set of goals, and your academic coach wants to help you reach them.
How an academic coach supports you
- Decide which courses to take and when
- Keep on track with degree completion
- Adopt time management strategies
- Navigate personal or academic challenges
- Understand Capella policies and procedures
Financial aid advisors
Financial aid advisors help you explore how to pay for college. They can answer your questions and provide guidance on our online financial aid resources, which provide information about federal loans and undergraduate grants, military tuition assistance, veterans benefits, special aid programs and employer tuition reimbursement.
How financial aid advisors support you
- Answer questions about financial aid and grants
- Help you understand how to apply for loans
- Discuss military and veterans benefits
- Coordinate employer assistance reimbursements
Scholar-practitioner faculty
Many of our faculty members have worked at Fortune 1,000 companies, operated their own businesses, published scholarly works and presented within their professional domains. Eighty-two percent of our faculty hold doctoral degrees. Many of them are practitioners, so you could benefit from their real-world knowledge as you prepare for your own career and gain insight into what it’s really like to work in your chosen profession. Our faculty help guide you through your program, providing timely feedback on assessments or assignments.
How faculty can support you
- Answer questions and provide guidance on assessments and assignments
- Help facilitate discussions within the courseroom
- Connect one-on-one when needed
- Help you gain the skills employers value
- Help network with students and alumni
- Provide real-world knowledge and experience
Career Development Center and coaches
The Capella Career Development Center is designed to help you with your career planning and development process. You can take advantage of one-on-one career coaching or tap into a community of individuals with similar professional goals and experience. As a Capella student, you can take advantage of our career resources at the start of your degree and access a database of employer job listings.
How career coaches can support you
- One-on-one career coaching
- Career website resources and tools to support a wide variety of career needs (job search, resume support, interview preparation, etc.) available 24/7
- Virtual career development webinars, workshops and events
- Career blogs with occupational insights
Student community
Online learning provides more opportunities to connect with students than you might think. Our students have access to a variety of social communities. Within the courseroom you can network with fellow students who have the same goals. Find friends, learn from your peers and make professional connections.
Military Support
Capella is a military-friendly university. We offer benefits and assistance to active-duty service members, veterans, spouses and dependents.
Community of alumni
After you graduate, you’ll have access to all of our alumni benefits: alumni grants and scholarships based on eligibility, alumni newsletters and communication and a variety of other resources to support you after you’ve earned your degree. You’ll even have the opportunity to network with alumni as a student.
Disability Services
Capella is committed to providing reasonable accommodations to qualified students with disabilities in university programs and activities. Our goal is to support our students to help them achieve their goals.
Accommodations apply to
- Courses
- Residencies
- Practicum and internships
- Comprehensive exam and dissertation
- Commencement
Explore frequently asked questions and find out how to request accommodations. Feel free to contact us at [email protected] for additional support.
Resources to help you through your courses
Our suite of student resources is designed to support the success of busy, working professionals. We’re here to offer guidance so you can thrive in your degree program and pursue your goals.
Frequently asked questions about support
Our artificial intelligence (AI) chat, Ella, is available for students to help with any advising and financial aid related questions 24/7. Our tech support is also available 24/7. All other support teams are available during normal business hours, with limited availability on the weekends.
We have a variety of options to help you if you are struggling to find your way in your program. We recommend connecting with your coach. They are the key to getting you to the correct resource or person to help. Our faculty are also a great resource to help answer any questions and provide feedback.
Capella has multiple ways for students to fund their education. We accept financial aid, and your enrollment counselor and financial aid advisors can help point you toward additional funding resources.
Yes. Capella offers scholarships and a number of cost-saving opportunities. Capella Progress Rewards are scholarships for eligible students ranging from $2,500 to $20,000 for select bachelor’s, master’s or doctoral programs. Connect with us to learn about all our cost-saving opportunities.
Eligibility rules and exclusions apply. Connect with us for details.