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This document details our policies and regulations on the management of financial aid funds, documents, and practices.
Our tuition and fees refund policy applies to all university programs and activities. This document provides details of that policy and its related procedures and schedules.
Learner's Rights
- To expect professional service.
- To know the cost of attendance and Capella University's refund policy.
- To know what criteria Capella University uses to select financial aid recipients.
- To know what financial assistance is available, including information on all federal, state, local, private, and institutional financial aid programs.
- To know how Capella University's Financial Aid Office determines financial need and the processes it uses to construct learner budgets.
- To know how financial aid is disbursed.
- To know each type and amount of assistance offered and distribution of funds.
- To know how academic satisfactory progress is determined and consequences when not adhered to.
- If a loan is taken, the learner has the right to know the interest rate, the total amount that must be repaid, the length of time to repay the loan, when to begin repayment, and any cancellation and deferment provisions that apply.
- To question the financial aid offer if the learner believes a mistake has been made.
- To know the procedures and deadlines for submitting applications and other needed documents.
- To know what special services are available.
Learner's Responsibilities
- To read, understand, and accept responsibility for all documents signed by you and to keep an accurate financial aid record.
- To provide all additional documentation, verification, corrections, and/or new information requested by the Financial Aid Office or the agency to which the application is submitted.
- To inform the Financial Aid Office of changes in name, address, or school status, and to the lender if student loan funds were received.
- To submit completed financial aid application forms clearly and accurately in a timely manner.
- To know that any errors and/or incomplete information on financial aid documents can delay processing.
- To know and comply with Capella University's refund/repayment procedures.
- To know and comply with Capella University's academic progress policy.
- To repay all student loans, notify the lender of a change in your name, address, or enrollment status, and to complete exit counseling upon leaving the university.
- Federal regulations require that if you receive federal financial aid, you must be participating in the courseroom at the time that aid is disbursed from your lender. To avoid having your federal aid returned to the lender, it is important that you log into your course(s) right away and post a substantial question, comment, or assignment.
Students are required to maintain satisfactory progress to be eligible for financial aid. This document explains that policy.
Read the Financial Aid Satisfactory Academic Progress Policy »
Capella University is authorized by The Higher Learning Commission, Member of the North Central Association of Colleges and Schools as a degree completion institution. This means that students must have completed prior undergraduate work before being accepted into Capella University's undergraduate programs. Capella University recognizes and performs "Course and Credit Evaluations" to determine how many undergraduate credits will transfer into Capella University. Capella University's Financial Aid Support Team uses the following standards when determining grade level eligibility for student loans based on prior credits. Learners who transfer in:
GRADE LEVEL
PRIOR CREDITS
GRADE LEVEL
Grade Level 1
PRIOR CREDITS
0–45 credits
GRADE LEVEL
Grade Level 2
PRIOR CREDITS
46-90 credits
GRADE LEVEL
Grade Level 3
PRIOR CREDITS
91–135 credits
GRADE LEVEL
Grade Level 4
PRIOR CREDITS
136–180 credits
This policy is intended to provide clear and consistent directions, guidelines, responsibilities, and accountabilities associated with course registration-related activities.
Federal regulations require Capella to provide an Annual Security Report to all current and prospective learners and employees. This report contains crime statistics for the previous three calendar years, plus policies, procedures, and program disclosures related to safety and security. For a printed copy, contact [email protected].
Questions
If you have any questions about these policies — or about financial aid in general — feel free to reach out to an enrollment counselor at 866.808.8681 or contact us.