Leadership and Organizational Management MS in Human Services

Master of Science in Human Services

Empower Your Career Leading Social Change

Social change takes dedication combined with leadership skills. These come together in our online Master of Science in Human Services, Leadership and Organizational Management. The curriculum centers on self awareness of your own passion and leadership style. The faculty is a collaboration of leading scholars and expert practitioners in evidence-based client care models and leadership methods. There is a great need for advocates with your drive and these skills. Your career will benefit as you become more effective at empowering your organization.

This program is not designed to meet licensure requirements for the social work and counseling professions.

At a Glance

  • 100% online 
  • 5 Core courses 
  • 5 Specialization courses
  • 1 Elective course 
  • 1 Capstone

Reduce your tuition by $5,000

Enroll in a qualified program and apply for a $5K Capella Progress Reward, a scholarship to help fund your master’s degree.

Apply Now »

Classes Start September 14th

Ready to get started? We’re ready for you. Chat with an enrollment counselor or apply now to take the first step on the journey toward your future.

We’ve decided to waive all application fees until further notice.

What you’ll learn

Lead Effectively

Apply practices that enhance organizational structure and leadership in a range of human service delivery models.

Collaborate for Change

Apply understanding of social, economic, and cultural impacts in for-profit, nonprofit, and government settings.

Plan for Success

Apply interactive practices to lead organizations through the process and implementation of organizational initiatives.

Communicate with Stakeholders

Assess individual and group communication styles to engage diverse stakeholders at a mezzo- or macro-practice level.

Decide with Data

Shape decisions regarding resource management and community-based practices using qualitative and  quantitative data.

Develop Cultural Competence

Apply professional ethics and cultural competence in the human services profession.

Program features

Our program offers additional benefits you might be interested in.

Transformational Leadership

Develop and apply leadership skills to drive transformational change in your community and across diverse institutions.

Scholar-Practitioner Faculty

Learn the latest in theory and practice from experienced doctoral faculty who are actively engaged in their professions.

Professionally Aligned Curriculum

Gain the most relevant skills and knowledge with a competency based curriculum designed around professional standards.

Apply what you learn in a multidisciplinary environment with interactive tools that develop skills in collaboration and leadership. Through your coursework you will encounter challenging, realistic problems designed to help you become a more effective leader.

Cost & learning format

Online education isn’t one-size-fits-all. We know you’re busy—you need a learning experience tailored to your life, not the other way around. Capella has learning and tuition formats to suit you, however you learn. 

A more structured learning format with an active peer community and faculty guidance. We’ll set the schedule, you meet the deadlines. 

  • Based on the quarter system; 1-3 courses per 10-week quarter
  • 1 semester credit = 1.5 quarter credits
  • Weekly assignments and courseroom discussions
  • Pay for what you take, price varies by courseload or term
$550 per credit, 48 total quarter credits, 12 max transfer credits

*This is only an estimate, using general program pricing, and it does not include fees (including application and resource kit fees).  Your price may be higher or lower depending on your specialization, transfer credits, and tuition discounts. If transfer credits are allowed in this offering, the prices above show what you would pay if you brought in the average number of transfer credits and the price if you brought in the maximum allowed transfer credits.  

Get the details

Speak with an enrollment counselor to get a personalized cost estimate for what you can expect to pay.

Ways to save

At Capella, we believe your education is an investment in your future. It’s also an investment within your grasp. Your goals are achievable—there are more ways to save than you might think. 

$5K toward your master's

Apply for a $5K Capella Progress Reward, a scholarship to help fund your master’s degree.

Employer & association discounts

If your employer or organization is a partner with Capella, you may be eligible for a tuition discount.

Transfer credits

We can accept many transfer credits from regionally accredited schools.

Student Success Story

"It really taught me how to process and transition information quickly."

Mariellen MacKay
Master of Science in Human Services

Accredited & recognized

Capella University is accredited by the Higher Learning Commission.

Accreditation and recognitions provide the assurance we meet standards for quality of faculty, curriculum, learner services, and fiscal stability. See all of our accreditations and recognitions

Sample courses

This specialization uses a multidisciplinary approach to collaboration and decision-making among various stakeholders. Application of research informs human services delivery, emphasizing advocacy among culturally diverse populations.

Show course with description
The Effective Use of Analytics in Human Services

In this course, learners develop the skills needed to apply the early aspects of the life cycle of human services analytics. Learners examine the various data sources, data models, and algorithms and use basic tools to complete an analysis. Learners also collaborate within teams to evaluate case studies and explore the ways in which stakeholders’ needs are met through data analytics. 

4 quarter credits
Diversity and Inclusion in Human Services

This course is a survey of theories, research, and concepts that highlight the importance of race, culture, socioeconomic status, and ethnicity in individual and group experience. Learners consider the effects of gender, social class, religion, and disability on experience and evaluate the role of the human services and educational professional in addressing the multicultural needs of clients and colleagues in the workforce. Learners also examine community cultural competency and practice applying a variety of theoretical approaches and methodologies to real-life scenarios. 

4 quarter credits
Leading in For-Profit, Nonprofit, and Government Organizations

This course familiarizes learners with the unique expressions of leadership in for-profit, nonprofit, and government organizations. Learners differentiate among the capacities of various types of leaders and stakeholders to ensure continuous leadership and organizational development.

4 quarter credits
Financial Management and Budgeting in Human Service Organizations

In this course, learners examine human service program revenue sources and assess budgeting strategies and expense allocations associated with the management of human services organizations. In particular, learners explore the complexities of financial and budget management in for-profit, nonprofit, and government human services organizations. Learners also examine issues related to voluntarism, hiring, salaries, compensation and benefits, technology upgrades, and operational requirement assessments. 

4 quarter credits
Developing Innovative Human Service Organizations

Learners in this course explore the elements of organizational development, design, and change in human services organizations. Learners evaluate design and change theories; explain creativity and implementation in organizations through innovative practices; and investigate the inclusion of the technological tools needed to lead for future growth in for-profit, nonprofit, and government organizations. In addition, learners analyze the philosophy of an organization, including its purpose and values, and discuss how creative innovation can strongly impact the organization’s stakeholders.

4 quarter credits
HMSV5430 *
Leading Adaptive Organizational Systems in Human Services

In this course, learners analyze emerging theories of leadership in complex and dynamic human services programs that are capable of adapting to significant policy, social, or environmental changes. Throughout the course, learners assess the impact of leadership style, policy changes, and funding sources on organizational operations through adaptive leadership models. Learners also explore their own personal leadership style and philosophy of leadership through various learning exercises and practice incorporating diverse cultural concepts in a problem-solving scenario. Prerequisite(s): HMSV5420.

4 quarter credits

Build and assess your leadership skills by applying them within social, cultural, and global markets through the use of case studies and interactive projects.

Faculty & support

You’re never going it alone at Capella. Our dedicated faculty and support teams are waiting to guide, help, and advise you through every step of your educational journey.

Enrollment counselors

These experts will set you up for success. They’ll help you find the right degree and program, and answer all your questions about Capella.


Advisors know the details of your program. Got questions about courses? Instructors? Resources? Advisors have answers.


Our courses are taught by distinguished faculty members who hold top credentials and have hands-on expertise in their fields. They know what you need to know today.

Career center

For this team, it’s more than resumes and interview tips. It’s about thoughtful and strategic career planning—beyond graduation.

Relevant blog posts

Why Collaboration is Key to Human Services

Collaboration is the new norm for human services. These three examples from the field demonstrate why.

Find the Right Human Services Career for You

Jobs in human services range from working with clients to managing organizations to building infrastructures.

Which Human Service or Public Service Career Path Is Best for Me?

A guide to options for working in public safety, public administration, or human services.

Move forward in your career

Here are just some of the career options you could explore with our Master of Science in Human Services with a specialization in Leadership and Organizational Managment. 

Related job titles to explore*

  • Social services manager
  • Social services director
  • Program director, children and family services
  • Executive director
  • Director
  • Program manager, children and family services
  • Director of child welfare services
  • Adoption services manager
  • Vocational rehabilitation administrator

Employment settings to explore

  • Individual and family services
  • Executive, legislative, and other general government support
  • Religious, grantmaking, civic, professional, and similar organizations
  • Nursing and residential care facility
  • Community and vocational rehabilitation service
  • Nonprofit organization
  • Private for-profit social service company
  • Clinic
  • Hospital
  • Shelter

*These are examples intended to serve as a general guide. Some positions may prefer or even require previous experience, licensure, certifications, and/or other designations along with a degree. Because many factors determine what position an individual may attain, Capella cannot guarantee that a graduate will secure any specific job title, a promotion, salary increase, or other career outcome. We encourage you to research requirements for your job target and career goals.

Other programs to explore

Is this program close to what you need, but maybe not a perfect fit? The programs below might be interesting. Check them out to find one that suits your academic and professional goals.

Ready for the next step?

Learning online doesn't mean going it alone. Help is here. From faculty, coaches, advisors, and more. Plus a supportive community of students who are as passionate about their careers as you are about yours.